Reclamação respondidaRespondida

fiz uma compra que está cobrando no cartão, mas não mostra o pedido.

Banggood
Praia Grande - SP
01/12/2021 às 18:01
ID: 133924759
Status da reclamação:
Reclamação respondidaRespondida

fiz a compra do BlitzWolf BW-WA3 100W no dia 26 de novembro, ele ta contando para eu pagar na proxima fatura, mas no site tá como pagamento pendente

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Resposta da empresa

02/12/2021 às 02:44

Dear Customer,

We are sorry for the inconvenience

The status of this order is Payment Pending, which means that the payment was not successful and we have not received your money. We would suggest you please try to complete the payment by reprocessing it or, place the same order again.

If you have paid for this order, please kindly send us the invoice or more details(eg. transaction number, date, and amount) about this transaction to check at our end.

If you have any other questions, please do not hesitate to contact us again.

Best regards,

Banggood Team

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