Realizei um saque mas não foi creditado.

To whom it may concern,

Thanks for contacting us about this matter.

Please be aware that after investigating this case, we discovered that our Payments department released this transaction on the 12th of December via MuchBetter, as requested.

Kindly be informed that we have the proof of payment and your bank statement stating you received the funds.

The money was received on the 12th of December under Prozone Ltd for *******.03 USD.

Should you require further clarification, please let us know.

Kind regards,
Customer Support Management

Eu recebi os fundos na Muchbetter no dia 12, solicitei o saque e faz mais de 13 dias que eu não recebi na conta bancária.

Teria como eu falar com algum suporte pra eu enviar as fotos?