Não realizam o saque do dinheiro

Hi, we are truly sorry that you went through this, as we told you before via email, we sent the request and it was rejected by astropaydirect, we then asked you to send it again and you cancelled the withdrawal, we understand that it took time to be processed but we have never leave you unanswered. We will process your new request and contact you back when the money is sent. Have a nice day!

O primeiro pagamento foi rejeitado por causa que eu inclui um dado errado mesmo (transação 11763672).

Eu solicitei o dinheiro novamente no dia 08/08/******* e era dia 20/08/******* e o saque não tinha mudado o status. Nem e-mail de confirmação de saque eu recebi. (transação 12096395)

Como vocês dizem no e-mail: Payouts are processed only twice a week: Tuesdays and Fridays. All the cash outs requests submitted from Friday 00:00 EST through Monday 23:59 EST, will be processed on Tuesday, and all cash outs submitted from Tuesday 00:00 EST through Thursday 23:59 EST will be processed on Friday.

A ultima vez que solicitei foi ontem, dia 20/08/******* (transação 12503121) e o pagamento não foi processado hoje, 21/08/*******. Faz mais de um mês que estou tentando sacar os meus ganhos na casa e não consigo.

Agora, somente depois da reclamação, recebi um e-mail informando o saque. Vou aguardar até sexta feira, dia 24/08/*******, para ver se o pagamento cai na minha conta. Se não, volto a reclamar.

Até o presente momento, o meu saque esta em status NOVO. Ou seja, não foi processados conforme o informado. Mais uma semana sem o dinheiro.

Não me pagaram

The very first withdrawal was rejected by astropaydirect, we put the money back in the account and customer requested the money again. There were some delays to send the money, about two weeks, we understand that, when were were going to send the money, it was cancelled by the customer, we understand the reasoning but it complicated our processing queue. On August 25th *******, due to several claims he opened here, we decided to pay the full balance amount via the astropaydirect account as originally requested.

The very first withdrawal was rejected by astropaydirect, we put the money back in the account and customer requested the money again. There were some delays to send the money, about two weeks, we understand that, when were were going to send the money, it was cancelled by the customer, we understand the reasoning but it complicated our processing queue. On August 25th *******, due to several claims he opened here, we decided to pay the full balance amount via the astropaydirect account as originally requested.