Tenis de pessima qualidade e falta de resposta.

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Caxias do Sul - RS

28/09/2020 às 02:25

ID: 112657979

Essa reclamação possui mais de 3 anos e não está mais sendo contabilizada no índice da empresa

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Boa noite !
Efetuei a compra de dois pares de tênis da loja Bigodes outlet no valor de ******* reais, sob o pedido *******.
No entanto, sexta feira recebi os produtos e fiquei decepcionado, ante ao fato de que os produtos possuem uma qualidade péssima, tendo defeitos nas costuras, material totalmente incondizente com os tênis idoneos da Nike, desse modo possuindo indícios até mesmo de mercadoria falsifica.
Busquei entrar em contato com a empt empresa diretamente, no entanto fui vítima de omissão por parte deles.
Ante ao exposto, resta a mim, requerer ajuda de vocês,uma empresa seria e idônea, peço dentro do prazo de 7 dias, em conformidade com os direito assegurados pelo CDC, devolução dos produtos imediatamente.
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Resposta da empresa

13/10/2020 às 09:36

Bom dia. O produto enviado é o mesmo anunciado, todas as fotos e vídeos postados são reais dos produtos e eles são conferidos diversas vezes antes de ser enviado, então a possibilidade de ir com defeito é mínima, já te mandei a logística reversa para nos devolver o produto sem custos e te mandei o comprovante do estorno em seu whatsapp, obrigado !

Consideração final do consumidor

23/07/2021 às 09:49

PESSIMO

O problema foi resolvido?

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