Imigração [Editado pelo Reclame Aqui]

Hi Lying,

The reason we were unable to reply to complaints is due to the language barrier with this site.
The site is in Portuguese and we are not Portuguese speakers. Only recently we have been able to respond with help of a native speaker

We are an agency with an RCIC agent and we are regulated, our RCIC agent is a member of the ICCRC

Best Wishes
Canada Direct

Muito indelicado me chamar de Lying ([Editado pelo Reclame Aqui]). Esse website é respeitado por todo Brasil e o propósito é resolver problemas e nao ofender as pessoas. Provavelmente voces souberam do site por mim.
Traduzindo:
It is so unpolite to call Lying. This is a respectful website and its purpose is solving problems and to offend people. Probably, youve known about this website because I told you about it by email.

HI Nubiane,

This was an honest mistake,
The website is in portuguese ad we thought that it was your first name
Please find the correction and sorry for the inconvenience.

Best Wishes
Canada Direct

How did you think a persons first name is Lying?
And an advice: Answer the other complaints (many) you have in this website, not only mine. And treat us respctufully
Traduzindo:
Como voces pensaram que o primeiro nome de uma pessoa pode ser [Editado pelo Reclame Aqui]? E nos trate com respeito.
E um conselho: Responsa as outras reclamacoes (muitas) que voces tem neste website, nao só a minha

Hi Nubiane ,

Again I am really sorry, I tried to edit but I am unable.

please understand that this whole website is in Portuguese and I do not understand this Language

I am very sorry

Best Wishes
Canada Direct