Instructor promoted Bitcoin investment instead of course content, demanding personal financial information and causing distress.

Question

I joined the platform with the goal of specializing in a specific field. After receiving recommendations about Coursera, I became interested, subscribed to the platform, and paid my first monthly fee.

I enrolled in a course certified by Columbia University. I started attending the classes and was completely satisfied and excited about the learning experience. However, I later noticed that, within Coursera's official course platform itself, the instructor began promoting a WhatsApp group that was supposedly intended to provide support for students. I decided to join.

At first, the discussions were related to the course and everything seemed normal. However, the group soon became flooded with messages about Bitcoin mining investments. I chose to ignore these messages until the instructor himself contacted me directly via WhatsApp, asking why I had not attended his live session about Bitcoin mining.

I questioned what this topic had to do with the course content, and he proceeded to ask questions about my personal savings and repeatedly encouraged me to deposit my money, promising a ***** profit and returns within three days. Such promises are completely unrealistic and misleading in the financial world.

As someone who was paying for the platform with the intention of learning about civil engineering and construction-related topics, I felt financially harmed, as the money I spent on the course now appears to have been wasted. I also felt intimidated. The instructor, who already holds a position of authority, directly questioned my absence for the apparent purpose of pressuring me into investing my savings. He repeatedly requested screenshots from me, which I believe was an invasion of my privacy.

This experience was entirely inappropriate, unrelated to the educational purpose for which I subscribed to the platform, and caused me significant discomfort and concern.

For these reasons, I am requesting a full refund of the amount I paid.