Delay in Account Verification and Withdrawal

Não respondida
Sumaré - SP
26/06/2026 às 09:53
ID: 252405669
Hello,
I am writing to request your assistance regarding my account verification and pending withdrawal.
I have already submitted all the requested documents exactly as instructed. Despite this, I am still waiting for the verification process to be completed, and I have not received a clear timeframe for when my withdrawal will be released.
I have contacted customer support several times and have fully cooperated with every request. If any additional document or information is required, please let me know specifically so I can provide it immediately.
I kindly ask you to review my case as soon as possible, complete my account verification, and process my withdrawal without any further unnecessary delays.
Thank you for your attention. I look forward to your prompt response and a resolution to this matter.
Best regards,
*****
User ID: *****