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Exu - PE
06/08/2024 às 22:41
ID: 194668023
Essa reclamação foi publicada há mais de 1 ano
Ver todas ReclamaçõesComprei 4 itens no site no dia 15 de julho e quando vou rastrear o pedido no site consta que o pedido ainda está em preparação. Tento contato através do WhatsApp que consta no site e ninguém responde!
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Resposta da empresa
07/08/2024 às 09:42
Dear Nayanne Alves Tavares,
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We do not recognize this purchase, as it does not appear in our records. Additionally, our official website is https://*******, and we are concerned that you may have been a victim of a fraudulent website.
To ensure your security and help you resolve this issue, please avoid any suspicious links or communications claiming to be from our company. We recommend contacting your bank or payment provider to report this transaction.
If you have any further questions or need assistance, please reach out to our customer service team through our official channels.
Best regards,
The Joiner Store Team