Vacation Village Resort

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Nova Lima - MG

10/06/2019 às 11:28

ID: 92151977

Essa reclamação possui mais de 3 anos e não está mais sendo contabilizada no índice da empresa

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Comprei e paguei cerca de US$ 21,*******.00 em ******* uma fração ideal de um empreendimento da RCI em Orlando, Florida, EUA.

Desde então um pesadelo.

Apesar de dizerem que teria direito a utilizar o sistema em qualquer parte do mundo, mesmo tentando reservas com 01 ano de antecedência, até agora só consegui efetuar 04 vezes, ainda assim em Orlando e Miami apenas.

Destaque-se que apenas a unidade de Orlando apresenta-se razoável em termos de instalações. As demais são antigas, com manutenção questionável, móveis e utensílios que devem ter sido adquiridos na década de 60, e serviço muito ruim.

A cobrança anual de cerca de US$ 1,*******.00 de uma absurda taxa ( que dizem ser para impostos e manutenção ) , esta é regularmente cobrada

Como parei de pagar a partir de ******* e desde então venho tentando, através do único contato que conseguimos fazer com uma brasileira que é ligada a RCI EUA a recompra ou repasse de minha fração ideal, e como agora estão me ameaçando com cobrança de multa e juros, antes de dar curso às medidas legais contra a RCI , entendi ser melhor valer-me deste canal para buscar uma pronta solução para a propaganda enganosa a qual acabei me sujeitando.

Abaixo texto integral da notificação de cobrança recebida:

May 30, *******

Cassio A. Teixeira Miranda
Avenida das Constelações, *******, apto 22
prédio 01- Vale dos Cristais
Nova Lima, Minas Ger, 34000000
Brazil

Contract#: 622515G-*******29


Dear Valued Owners,

To date, your balance of $1,*******.76 is currently past due. We hope this was just an oversight and you will be able to remit the funds due immediately. This, following numerous attempts to collect will be your final notification prior to our referring your debt to an outside collection firm, where an additional 35% Collections Fee will be applied to your balance due.
Your full payment is due on or Before June 7, *******.
As previously noticed, a $25 Late Fee and Interest of 1.5% monthly has been added to your account. Taking care of this situation immediately will STOP the monthly interest from accumulating and STOP the reporting process. Ignoring this notice, will result in a collection firm contacting you and we can no longer be of assistance in preventing this potential credit-affecting collection to take place.
We do offer two options to aid you in avoiding going to collections:
Click to Pay Online and follow the Prompts:
If you are new to online payments, and provide your Contract ID: ******* , Last Name: Miranda and Home Resort: Parkway and follow the prompts.

or

Phone: You may also pay 24/7 via the automated payment system by dialing (*******)************** and follow the voice prompts. Please have your Contract ID: ******* and Owner ID: ******* available.


Please note that this is our final attempt to contact you. If you have not received any prior, mailed notices please contact us immediately at ******* and we will be happy to send you a copy. If you have already sent your payment or have made payment arrangements, please disregard this notice and accept our thanks.
Thank you for your prompt response to this request and we look forward to you traveling and creating new memories at your resort.
Sincerely,
Your Owner Service Department
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