DESATIVAÇÃO DA MINHA CONTA E EMAIL

Reclamação respondida

Respondida

Reclamar dessa empresa

Guarulhos - SP

18/08/2019 às 19:07

ID: 94340089

Essa reclamação possui mais de 3 anos e não está mais sendo contabilizada no índice da empresa

Ver todas Reclamações

Olá, estou indignado com esse site, já fiz varias vezes o cancelamentos e a desativação da minha conta, mas ficam me enviando e-mail todos os dias.. não quero mais essa [Editado pelo Reclame Aqui]!!!! Email cadastrado *******

Compartilhe

Resposta da empresa

21/08/2019 às 08:11

Dear Mr. De Oliveira,

Thank you for your feedback.

Should you have any technical difficulties, our Support Team is available every day of the week to help you.

I can see that you indeed deactivated your account but then re-activated by logging in back again. As far as the subscription goes, you only switched off a few emails in your settings, not all of them. Should you wish to change your email preferences, you can easily do so by logging into your account and tick the slide button for each email type as you wish.

Regarding deactivation: Please note that as soon as you decide to log back into your account, your profile gets re-activated right away.

I hope this answers your questions.
In case you have more, please reach out to us at *******

Thank you