O que aconteceu
Hello Hailuo AI Support Team,
I am writing to request a full refund for an unexpected automatic renewal charge of R$ 4,79 on my Google Play account for the "Standard Monthly (Hailuo AI: Image&Video Maker)" subscription.
I did not intend to renew this subscription and have already successfully canceled it to ensure no future charges occur. Since I am no longer using the premium services, I kindly request that you issue a refund for this transaction.
Here are my purchase details:
Product: Standard Monthly (Hailuo AI: Image&Video Maker)
Transaction ID: *****
Price: R$ 4,79
Thank you for your understanding and cooperation. I look forward to hearing from you soon.
Best regards,
*****