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Xavantina - SC

30/07/2020 às 08:40

ID: 109479205

Essa reclamação possui mais de 3 anos e não está mais sendo contabilizada no índice da empresa

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I simply deposited a total of 1,******* (******* + ******* + ******* + *******) USD into my account, and after placing a few bets I won some money, leaving me with approximately 4k200 in my account. Now when I am trying to withdraw my money they are simply requesting several documents to prove my deposits and find out if I have the conditions for it. I deposit 1,*******, not 1 MILLION.

However, as I am *******% dedicated to helping and proving these things, I sent them several documents; like my bank statement, wallet history, my tax return etc ... and they continue to refuse and not let me withdraw MY MONEY.

I would like an explanation of why this is happening. I got in touch with my lawyer and we are getting in touch with Malta Gaming as well.

This to me is being a THEFT, and if this continues, I will not act in the same way.